Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
How to start a return: Email us at support@thatgirlfits.com and we'll walk you through it.
Who pays for return shipping? You are responsible for return shipping costs, except when your item arrives damaged or is the wrong item — in that case, we cover the return shipping.
Damaged or wrong items: Please inspect your order when it arrives and contact us within 7 days of delivery if the item is damaged, defective, or not what you ordered. A photo helps us fix it faster.
Sale items and discount codes: Using a discount code (like a welcome or holiday code) does NOT make your item a final-sale item. Items bought with a code can be returned under this same policy.
Earrings: For hygiene reasons, earrings can only be returned if they are unworn and the packaging is still sealed.
Refunds: Once we receive and inspect your return (or approve your refund), your refund will be issued to your original payment method within 5–10 business days. For some low-cost items we may refund you without asking you to ship the item back — we'll let you know if that applies to your order.
Questions? Email us at support@thatgirlfits.com